Recap of key revelations from the Hayne inquiry

-- | 04/02/2019

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Glenn Freeman: The final report from the banking royal commission is due to be released later today after the market closes, which in itself is an interesting decision given that the government received the report from Kenneth Hayne on Friday, but they have taken the decision to hold off to minimise the impact on the market.

This is an inquiry that's rolled on for a little under two years with around 65 days of public hearings. It's examined 45 entities, not only the big four banks and AMP but also the regulators and it's also drawn witness statements from around 134 people, including banking executives and their customers. So, we are bringing you a recap of some of the key milestones that have occurred during this period.

So, after the commission kicked off in February, mortgage brokers were the first the front the hearings which uncovered instances of cash bribery and generally poor commission practices. The banks got their turn in front of the Kenneth Hayne's commission in mid-April when AMP's former CEO Craig Meller became the first casualty resigning soon after the damning revelations of fees-for-no-service scandal came to light which included instances of billing deceased accounts.

As the royal commission rolled on into August, round 5 examined the superannuation industry and it uncovered a number of instances also with this fees-for-no-service scandal, including inside National Australia Bank where the chief customer Officer, Andrew Hagger, resigned on the back of these allegations.

Australia's financial services regulators were also scrutinised during round 5. The commission was highly critical of some of the oversight activities of APRA and ASIC for allowing these activities continue under their watch.

Round 6 of the commission in September 2018 moved on to insurers where it uncovered thousands of instances of mis-selling of various products. The big banks also featured prominently here as did a number of standalone insurers. But the highlight of the problem was vertical integration, which was echoed throughout the entire royal commission.

Later that month, the interim report was handed down at the end of September. But it's only when the final report comes out later today that we'll actually get the recommendations from Hayne's inquiry.

Overall, the market impact on Australia's banks has been relatively muted, though AMP has fared the worst. Morningstar reduced its fair value estimate by around 50 per cent from what it was at the start of the royal commission, though it's only been reduced slightly across each of the big four.

This report appeared on 2021 Morningstar Australasia Pty Limited

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