Resetting your Morningstar password
We're upgrading our account security; here's how you can reset your password.
We have recently upgraded our account security.
You may need to reset your password to conform with our stricter password-security requirements.
Note: when you reset your password, you should receive an email from us. If you don't receive the email immediately please check your Junk/Spam folder.
To reset your password, make sure you first sign-out of Morningstar.
Then take the following steps:
Morningstar.com.au members: Click the "Log In" link at the top of the page.
Morningstar Investor Subscribers: Go to the Morningstar Investor Sign-In page.
Step 1. From the Sign In to Morningstar screen, click the "Forgot password?" link:
Step 2. Type your email address into the box provided:
Step 3. Check your inbox for the "Reset Your Password" email from Morningstar, and click the button (note: please check your Junk/Spam folder if you don't receive the email immediately):
Step 4. Enter your new password, following the instructions provided:
Step 5. Close this next window, then sign-in to Morningstar.
Step 6. Go to the sign-in screen and log-in with your new password
- Morningstar.com.au members: Click the "Log In" link at the top of the home page.
- Morningstar Investor Subscribers: Go to the Morningstar Investor Sign-In page.
If you have any further issues, please contact our client support team on 1800 03 44 55 or email help.au@morningstar.com